Deliveries, times and shipping costs

Deliveries in Switzerland

Shipping costs are free for all orders of CHF 50.00 and more delivered in Switzerland. A contribution of CHF 7.- will be requested for orders whose amount is less than CHF 50.00.

Delivery times are generally 2 to 3 working days and never exceed one week when the items are in stock. When items are being restocked, the lead time is determined by the availability of the product(s) from distributors/manufacturers. The status of the item and the delivery time are then clearly indicated on the product sheet. Items being restocked are generally delivered within 2 weeks. If there is any problem relating to the availability of the item or its delivery time, we will contact you personally to inform you of the situation.

These deadlines are however indicative and are not guaranteed. The customer can at any time request by e-mail an estimate of the delivery time of his order.


Deliveries outside Switzerland

Shipping costs are free for all orders of 100.- and more delivered outside Switzerland.

For orders outside Switzerland whose amount is less than CHF 100.00, the contribution to shipping and packing costs will vary depending on the country.

Contribution of CHF 18.00 for the following countries: Germany, Andorra, Austria, Belgium, Bulgaria, Denmark, Spain, Finland, Metropolitan France, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Sweden.

Participation in postage and packing costs amounts to CHF 18.00 for the following countries: Canada, Cyprus, Croatia, Estonia, United States of America, Gibraltar, Greece, Guernsey, Hungary, Isle of Man, Islands Faroe Islands, Iceland, Jersey, Latvia, Lithuania, Malta, Mexico, Norway, Poland, Czech Republic, Romania, San Marino, Slovakia, Slovenia, Turkey.

During customs clearance and according to the customs legislation of your country, the VAT of the country of destination may be invoiced to you with customs fees.

For delivery times outside Switzerland, it is generally necessary to add 1 week to 10 days more to the delivery times in Switzerland.


Failure of the carrier / error in the address cannot be held responsible for any delay in delivery resulting from an error or delay by the delivery provider. A delay in delivery resulting from an error or a delay by the delivery service provider does not give rise to any compensation or reimbursement and does not allow an order to be canceled free of charge.

In the event of an error in the wording of the recipient's contact details, cannot be held responsible for the impossibility in which it could be to deliver the product(s) ordered.



Your personal data is treated confidentially and will never be communicated to third parties. Your postal address will in no case be used for advertising mailings.

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